Overview
Cancellation rules vary by course, booking, subscription and service. Approved terms are shown before purchase.
Types of Cancellations
- Course enrolments
- Service bookings
- Studio or venue bookings
- Recurring subscriptions
Course Enrolments
Course cancellation and refund eligibility depend on access, timing and the approved policy.
Service Bookings
Service providers may define cancellation windows within Ziimora's approved marketplace rules.
Studio & Venue Bookings
Space-owner terms are shown before booking and remain subject to platform safeguards.
Subscriptions
Cancellation should stop future renewal while preserving access through the already-paid period where policy allows.
Refunds and Fees
Refund and fee outcomes come from the approved financial and legal policy, not the visual reference.
How to Cancel
- Open the relevant booking, enrolment or subscription
- Choose Cancel
- Review the terms and confirm